Fenntessa Exchange Policy
SHOPPING ONLINE IS DIFFICULT!
WE WANT TO MAKE THE EXCHANGE POLICY
AS EASY AS POSSIBLE.
Keep the hygienic liner on and we'll take it back.
No questions asked.
You can exchange it for another style/size/colour or simply return it for Store Credit.
If the suit is damaged or defective you can return it for a full refund.
Please contact email@example.com
in the subject line should you find yourself in this situation.
We want to keep you a happy customer and we'll do our best to accommodate your needs.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. Please send us a confirmation when you ship the item and we will do the same.
Thank you for supporting our small business. We hope you love your suit!
Unsure about what size to order?
Email firstname.lastname@example.org with Fitting in the subject line and someone will be in touch with you ASAP with answers about sizing and fit. We can schedule a personal fitting if you live in Vancouver or Victoria Canada. If that's too far to travel we can have a virtual fitting over Zoom.
We will do our very best to make sure you purchase the right suit. Helpful customer service is one of our biggest priorities.